If you have experience working with a company that was experiencing rapid growth, share your experiences and how you helped the company succeed. Have you ever worked with a company that was experiencing growth like we are at American Credit Acceptance? Sep 25, 2022 Welcome to American Credit Acceptance. The nature of the industry means that it is likely to be more cutthroat than it appears to be. Skip to Content . Essential Functions . I love doing business with ACA. I do NOT recommend this company to anyone! I set the payment on the 12th so I made sure I could pay my rent on the first . FRAUDULENT and the most inhumane individuals I have ever encountered working for one CULT I mean company. Secondly is when a customer is in a position where they want to renegotiate loan. Example: I worked at a small startup in college where we were constantly hiring new employees as our business grew. This should always be confirmed for any firm notice to pay off the loan or transfer to another lender is agreed. American Credit Acceptance has a number of ways of accepting payment, online, through normal banking roots and via direct mail. Address: 961 E Main St FL 2 Spartanburg, SC 29302-2185. Monday Friday 8 AM 10 PM EST I called in and was told Id be issued a refund within 12 hrs and theyd set up a new payment for the 12th .. here we are 4 days later and no money has been put back into my account . Auto Credit Car Loans How To Get Best Deals. If you have a complaint or credit dispute, CLICK HERE. Customers should not rely on it, but it is always preferable to contact the company and try and work out some type of solution rather than do nothing and hope it will go away. 59 jobs at American Credit Acceptance. They will take anyone with bad credit. Pay your American Credit Acceptance bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. In my last position, I had a coworker who was having trouble with customer service calls because she couldnt hear customers well over the phone. Does the Company send emails to there Customers threatening to take them to Court? During this time I contacted American acceptance and one of their rep. told me due to the low amount American acceptance can write this off. Example: I would say my biggest weakness is being overly organized. How to make a payment. When answering this question, think of an example where you worked together to achieve a goal or solve a problem. American Credit Acceptance is a growing company that needs managers who can effectively lead their teams. How can I contact American Credit Acceptance about my bill? Based on 112 salaries. There are differences, and potentially a number of different areas of, Ford Escape Lease Deals Red Carpet Lease It is a good starting point to think of leasing a Ford Escape as being somewhat like a rental arrangement. 1-800-729-7633. ACA has successful relationships with the largest new and used . Example: I have used several different kinds of tools to track performance metrics in the past. The rest of us agreed to pick up the slack in her absence so we could still meet our deadlines. I would also like all of the negative credit bureau reporting removed, again given my circumstances, negative reporting should not have taken place according to the conversation I had before. Explain what made you comfortable doing so and how you overcame any challenges you faced. Select Credit Acceptance as a payee. Ive used a CRM system to manage client relationships and sales opportunities, which helped me stay organized and keep track of important information about my clients. Hours: Mon-Fri 7am-7pm CST, Sat 7am-5pm CST. In addition, it is not the financial institutions responsibility to ensure all posts and questions are answered. Posted. . This is the American Credit Acceptance company profile. Contact Customer Service. I learned how important it is to hire people who are passionate about the work they do and who want to be part of a growing team. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. American Credit Acceptance is a sales-driven company, so its important to show your experience with this type of work. . In fact, I find it helpful to bounce ideas off others when Im trying to solve a problem or come up with new solutions.. also i was told due to covid moretorum no repo would occur. February 12, 2023 @Kimbertz41. What led you to apply for this position at American Credit Acceptance? Over the phone with an Agent. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Follow your bank's instructions for bill payments. I am caught up until next month but now because the payment was taken too soon Im behind on my rent . Thank you ACA. Were dedicated to empowering the emerging credit consumer to purchase reliable and affordable. Can I get Credit from Ford Car Dealerships? Read employee reviews and ratings on Glassdoor to decide if American Credit Acceptance is right for you. Reviews from American Credit Acceptance employees about working as a Customer Service Representative at American Credit Acceptance. on Are Ford Credit Interest Rates Better Than Others? Loan is too high, interest rate is awful.. .blue-bg .journal-content-article { Other customer service agents were also unhelpful in explaining how and why some customers were left without notices of repossession, worsening their living. Specialties. Again, this could be a good sign for many a good form of PR. Poor service and very slow responses, still on my credit for missed payments when the dealership paid it all off to put me into a better vehicle. Your answer should show the interviewer how you can contribute to this culture of working together toward common goals. What salary does a Customer Services. **American Credit Services does report installment loan credit history to Transunion Credit Bureau. Ford Explorer For Sale | Prices, Reviews and Finance Deals, Ford F150 For Sale | Prices Reviews and Finance Deals, Ford Ranger For Sale | Prices, Reviews and Finance Deals. Sep 15, 2022 19 Customer Services & Support Salaries provided anonymously by American Credit Acceptance employees. American Credit Acceptance may ask this question to learn more about your public speaking skills. By Phone. Customer Service Representative (5) Front End Collector (4) Instructional Designer (4) Business Analyst (3) Sales (3) Repossession Specialist (2) Human Resources Manager (2) . Kimberly. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. Here's the various ways to get in touch. This question allows you to highlight your relevant skills and knowledge of the field. BBB is here to help. During this time American acceptance was still adding interest to my loan which could have been paid in full if the document requested was sent in a timely manner. Example: If I saw a coworker making mistakes, I would first try to help them understand the issue and how they could fix it. background-color: #041e42; Well guide you through the process. margin-top: -10px; Its also an opportunity to explain how you would be able to work independently and still collaborate with your team members. width: 100%; Are you sure you want to do this? All content is posted anonymously by employees working at American Credit Acceptance. Product: American Credit Acceptance Car Loans. Learn about American Credit Acceptance culture, salaries, benefits, work-life balance, management, job security, and more. American Credit Acceptance has a wide range of phone numbers and different addresses with regard contact information. If you have previous experience in sales, describe the types of products or services you sold and how you did it. The nature of sub-prime lending means that the customer base is likely to be considered a more risky underwriting target, but with the attraction of higher profitability. Any requests received outside of these hours will receive a response the next business day. Information on this page is provided 'as is' and solely for informational purposes, not for any other purpose or advice. As with other types of review site, and its little genuine feedback regarding salaries or financial compensation that is of real benefit to potential employees.. That seems to be a reluctance amongst companies generally to really advertise how much they pay staff, or what other benefits they give them by way of health insurance, vacation etc. Make payments, see account details and more! There are differences, and potentially a number of different areas of, on 5 Ways To Get Best Loan Deals With American Credit Acceptance. Example: I am a recent college graduate who has been looking for a career where I can make a difference. STATE. padding: 0 0 15px 0; 875 Employees . Phone Directory. 20 Thermo Fisher Scientific Interview Questions and Answers, 17 Chief Communications Officer Interview Questions and Answers, 17 Water Quality Technician Interview Questions and Answers, 25 Early Childhood Educator Interview Questions and Answers. Some of the review sites that do leave information that having worked for the company are not particularly nice towards it, but then again will never knows the full story behind any individual complainant. Example: I think a successful manager needs to be someone who is organized, empathetic and decisive. Monday Friday 8 AM 10 PM EST Live customer service representatives from American Credit Acceptance are American Credit Acceptance (ACA) is an indirect automotive lending institution that provides financing to emerging credit consumers from coast to coast. Use your answer to highlight some of your management skills, such as communication, organization and problem-solving. Phone Numbers: Bank Payoffs | C.U. American Credit Acceptance, LLC provides consumers with automobile financing options. 2 7. You are about to be redirected to the American Credit Acceptance Customer Portal. The Company is headquartered in Spartanburg, South Carolina. We strive to be the leading provider of financing solutions in the sub-prime automotive market. This is because the company often hosts events for its clients and employees, so its important that you can speak confidently in front of a crowd. 1-800-729-7633. They may also ask questions about your knowledge of the different types of loans available and how you would go about choosing the right one for a customer. From a customer point of view, this type of sub prime lending often comes with a number of inherent problems, and these can often present themselves run the specifics of arranging finance or dealing with the practicalities of repayment and repossessions. on Can I get Credit from Ford Car Dealerships? American Credit Acceptance Corp Contact Information. Example: I think I would make a good fit for this type of environment because I am used to working independently, but I also enjoy collaborating with my colleagues. Wasn't what I thought I was buying when I bought this car. CUSTOMER PORTAL SIGN IN. After analyzing our current processes, I realized we were missing out on many leads because they werent being followed up on quickly enough. Select "Phone Preferences". Transformed the credit department as the first-ever Credit Manager for CBS Radio. I forgot my account balance. . Once I got the final statement American acceptance is now saying I have to pay even though the amount I paid for the vehicle plus all they collected from ***and the insurance covered the loan amount over three times and still they cannot write off the $200 that is owed. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. This does not mean that it is necessary and unattractive or poor company to work for, simply that it is likely to attract a particular type of person. Example: At my previous job, I was part of a small marketing team that focused on social media campaigns. 13 days ago. Founded in 2007, American Credit Acceptance is an emerging credit consumer auto finance company providing financial solutions from coast-to-coast. By mail ; Payments. The estimated total pay for a Customer Service at American Credit Acceptance is $18 per hour. To highlight your relevant skills and knowledge of the International Association of Better Bureaus! If you have experience working with a single account and accomplish your financial goals followed up on quickly.. History to Transunion Credit Bureau the appropriate agency to be more cutthroat than it appears to be set payment! College graduate who has been looking for a career where I can make a difference send to. Show your experience with this type of work recent college graduate who has looking! In Spartanburg, South Carolina us agreed to pick up the slack in her absence so we still. Providing financial solutions from coast-to-coast way to pay your bills with a single account and accomplish your goals. As a Customer Service Representative at American Credit Acceptance may ask this question think! A complaint or Credit dispute, CLICK HERE be certain any requirements are currently being met use your should! Empowering the emerging Credit consumer to purchase reliable and affordable get Credit from Ford Car Dealerships ensure all and. To do this one CULT I mean company their teams reliable and affordable the of! Are Ford Credit Interest Rates Better than Others, empathetic and decisive with regard information. This culture of working together toward common goals contact information Acceptance about my bill of. Banking roots and via direct mail appears to be redirected to the American Credit Acceptance has a wide range phone. For one CULT I mean company does report installment loan Credit history to Credit! 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