If the appeal is unsuccessful, your next step would be to appeal to Parking on Private Land Appeals (POPLA). Click here. Please enter your PCN number. You can use this facility to view details, photographs or footage of your PCN. If an offending vehicle is identified, the DVLA . You can also pay using the payment line 0333 006 3428, Cant decide! Company registration number: 7185725. By telephone. The policy is designed to deal with concerns raised in relation to parking enforcement only; complaints that do not relate to matters pertaining to the BPAs Approved Operator Code of Practice or Parking (Code of Practice) Act 2019 are not covered under the scope of the policy. Exeter To report unauthorised vehicles outside of office hours. All correspondence must include the Parking Charge Notice reference number, your vehicle registration mark, your name, address and the name of the driver (if different) and any supporting evidence. Powered by. Once you have selected the option that is right for you, permits can be ordered by your customers online with your own branded permit system which operates in real-time and provides a manual override option so the operators always have the most up-to-date information and are always in control. Alternatively, you can find more information in our, Automatic Number Plate Recognition (ANPR) Parking Systems. Were always available to answer your questions if you require more information on our services. It is important that you provide ALL of the . After all, a good customer experience in your car park reflects well on your business. Contact details: Premier Park Limited registered in England and Wales (No. Premier Parking Solutions offer a range of parking enforcement services, such as the use of Automatic Number Plate Recognition and random uniformed patrols. Are you looking to pay or appeal a Parking Charge Notice (PCN) you received in the post and/or on your vehicle? Challenge a PCN. The Parking Charge Notice needs to be available for the motorist to manage immediately, to achieve this we have a variety of capture methods: Having all the information online for the motorist is no longer an expectation, it is a must. 3rd Floor, The Cube, 123 Albion StreetLeeds, LS2 8ER. Please quote your Parking Charge Notice number, Vehicle registration number and address on the reverse of Cheque or Postal Order. Customer Services. If you suffer with people parking on your land who should not be, then our system will work for you whatever size of car park you have. Please go here to pay online. If the driver is unknown then the registered keeper of the vehicle is required to provide the name and the address of the driver, where the notice can be served. Hello everyone, I have received a letter from Regent Parking back in October 2019 stating that "No valid parking payment found" in Queensway and I am liable to 60. All Gemini Car Park Managers are fully uniformed with an ID badge, so they are instantly recognisable. Upon successful payment your field operators are automatically notified via SMS with location link. Private Parking Solutions London Ltd . Pay Your PCN Online. Use this button to pay online now. The system is flexible for all businesses. If more time is needed, the customer will be written to with an update. Kettering Venture Park With effective enforcement, we can ensure car parking spaces are available for those who need them. The complaint must be made within 56 days of the incident taking place. 8214352 Registered in England & WalesRegistered Office: 13-17 High Beech Road, Loughton, Essex, IG10 4BN. All appeals and disputes are dealt with by our dedicated Appeals Team. Appeal my PCN. YOUR VEHICLE REGISTRATION NUMBER. View a PCN. We operate the most effective way to address parking problems As a member of AOS, PPS can gain access to a DVLA database where we can obtain details of the registered keeper of all vehicles and pursue any unpaid parking tickets. Smart Parking Technology Ltd. 29 Walls Road, Penrose. If you've lost your PCN, please call us as soon as possible on 0121 675 2000 (Monday to Friday, 9am to 5pm) A complaint must be made in writing via email or post: Postal Address: UK Customer Complaints Team. Before proceeding please ensure that you have: Are you looking to pay or appeal a Parking Charge Notice (PCN) you received in the post and/or on your vehicle? Perfectly tailored for your business, easy to . Have your Parking Charge Ticket Number and credit or debit card details ready. We also use cookies set by other sites to help us deliver content from their services. Red routes. One Parking Solution Ltd, 95 . Private Parking Solutions London Ltd . 10657971 . Payments and Appeals. A full response to your complaint will be issued within 28 days unless exceptional circumstances have been identified. In many circumstances, you could appeal your Private Parking Solutions PCN. Tel No: 01895713136 - during office hours. Kettering Venture Park Main office hours 09.00 17.00 Monday to Friday except bank holidays. But opting out of some of these cookies may have an effect on your browsing experience. Wigan. The collection procedure will be processed in line with the Administration of Justice Act 1970. For more information, please contact us as sales@pcnparking.solutions Our brands If you would like to discuss how PCN Parking Solutions from SolutionLabs can help your business, please call: 01273 789 320 or email: sales@pcnparking.solutions Permits are often used for residential or staff car parks which tend to be in built-up areas. There are different ways of optimising a permit parking scheme. E-mail: contact@pps.uk.com. We work to and have detailed knowledge of the UK and Ireland accredited trade associations. You must allow five working days for the payment to reach us. Perfectly tailored for your business, easy to understand and fair on your visitors, Gemini Parking Solutions offers industry leading services to companies in a range of sectors. It will take only 2 minutes to fill in. All appeals are fully investigated and the decision to accept or reject an appeal is based on the evidence supplied. Types of PCN and payment timescales. if you happy is rejected, pay the discount amount or send your appeal to POPLA. 9075434 | VAT No. PLEASE ENSURE THAT YOU HAVE: PARKING CHARGE NOTICE NUMBER; YOUR VEHICLE REGISTRATION NUMBER; A VALID CREDIT OR DEBIT CARD; Parking Charge No: Vehicle Registration: GroupNexus. Click here to pay. If a complaint is received that is considered to be or includes an appeal against the validity of a PCN or NPC, we will treat it as an appeal and advise the customer of this, unless we are informed that the customer does not wish it to be so handled. You can also pay using the payment line 0333 006 . Please note that if you delete or disable our cookies you may experience interruptions or limited functionality in certain areas of the website. . . Please view our FAQ Section, Click here to view our Terms and Conditions, Click here to view our Complaints Procedure. Paying a ticket. Exeter Check the ticket or contact the ticket issuer for deadlines and ways to pay: Dont include personal or financial information like your National Insurance number or credit card details. These cookies do not store any personal information. PO Box 815. This automated process removes any manual handling of appeals and ensures complete separation from the IPC. VAT number: 311 544 441. To view our photographic evidence or pay a Parking Charge Notice please visitpcnpayments.com. 6434377) Registered Office: Queensgate House, 48 Queen Street, Exeter, EX4 3SR. We adhere to the BPA CODE of Practice in having access to this information. EX1 9JG, Premier Park Limited registered in England and Wales (No. Most of the services can be really cosf effective or even supplied to you free of charge. We have the full range of Permit options available at low cost, from virtual to in-vehicle display. Necessary cookies are absolutely essential for the website to function properly. . You can do this: online, which will give you instant advice and answers; by post - tell us your name, address, penalty number (beginning with 'XD') and vehicle registration number, and we'll get back to you; You can also ask to view . If you are having financial difficulties. The complaint will then be registered onto our system and a unique reference code generated. Penalty Charge Notice (PCN) Paying a Penalty Charge Notice; . If you wish to appeal you can do so online at www.paymypcn.net or by email appeals@paymypcn.net or you should write to PCN Parking Solutions, PO Box 5419, Hove. We always provide references as we are fully confident in the quality of the services that we deliver. FIXED CHARGE NOTICE NUMBER. Our data shows cash payments dropped by 40% in 2019 compared to 2018 as more Apps, Intelligent Pay & Display machines and contactless payments come onto the market. Mission Statement; FAQ's; Our Services . Along with the above services, we also provide additional services to Ireland: Customer can pay by calling our call centre or through our website. This category only includes cookies that ensures basic functionalities and security features of the website. In the absence of valid contact details, it may not be possible to process a complaint or process it within the published timeframes. BN52 9AN. 3rd Floor, The Cube, 123 Albion Street Leeds, LS2 8ER. Vehicle Registration . 9075434 | VAT No. Powered by. If you believe your Penalty Charge Notice (PCN) should not be paid you can challenge it. Please note that if you delete or disable our cookies you may experience interruptions or limited functionality in certain areas of the website. Challenge a PCN or view evidence. Parking Operations deals with parking permits and parking suspension applications and all other general on street parking enquiries. Contact red routes. If you have received an 'Parking Charge Notice' and you believe it has been issued incorrectly and wish to appeal you must do so within 28 days of date of issue. For non-urgent queries you can use our online contact form. YOUR VEHICLE REGISTRATION NUMBER. There is info online saying this company is unethical and dont pay, but ts difficult when you get threatening letters to find the courage to ignore it (thats the ploy apparently).<br /> <br /> I have been ignoring Parking Invoices from Total Parking Solutions (TPS).I have now received a letter from Debt Recovery Plus a "Notice of Intended court Action". It is advised toobtain proof of postage if sending your appeal via the post. Before you start. Site managers can also update our whitelist directly, so your operators always have the most up-to-date information about a vehicle from a single source. We offer physical and electronic permits. If you have received a parking charge notice from Parkineye we can help you pay, appeal or just find out more - we can help. Contact; Appeal PCN; Pay Now; The Compassionate Choice. Youll only get penalty points on your licence for certain types of parking FPN, for example for leaving a vehicle in a dangerous position. E: [emailprotected]. Account Number: 83461637. If you have been issued with a Parking Charge Notice (PCN) and would like to raise a dispute, you can submit an appeal via our Appeals Portal on the Gemini Website or you can send your appeal via post toGemini Parking Solutions London Ltd, PO Box 815, Wigan, WN1 9WX. Privacy Policy | Complaints | Baysentry Solutions 2023. Company no. Conduent delivers mission-critical services and solutions on behalf of businesses and governments - creating exceptional outcomes for our clients and the millions of people who count on them. Main office hours 09.00 - 17.00 Monday to Friday except bank holidays. 2018 | Registered Office: Layton House, 3-5 Westcliffe Drive, Layton Square, Blackpool, Lancashire FY3 7BJ | Company Registration No. Matters relating specifically to appeals must be made in writing as instructed on the notice itself. If you do not pay an FPN within 28 days, youll have to pay 50% more. PO Box 624 For car park-specific information, please go to the information section/page of the car park in question. Make an enquiry about a penalty charge notice. Client Login Pay a Parking Charge. To view our photographic evidence or pay a Parking Charge Notice please visit. If we are unable to reply to the complaint within 28 days, the customer will be written to, to advise of progress. You've got 28 days to pay or challenge. Contact us. BN52 9AN. Data-as-a-Service Data Management . SolutionLabs is a link provider for the Driver and Vehicle Licensing Agency (DVLA), Any of pocket costs are chargeable, such as DVLA enquiries, For more information, please contact us as sales@pcnparking.solutions, If you would like to discuss how PCN Parking Solutions from SolutionLabs can help your business, please call: 01273 789 320 or email: sales@pcnparking.solutions, Copyright SolutionLabs Ltd 2014 | All Rights Reserved, PCN Parking Solutions is the trading name of SolutionLabs Ltd Postal Address: PO Box 1115, West Drayton UB8 9XD United Kingdom 8PN, Email: info@privateparkingsolutions.co.uk, Registered Address: 43 Berkeley Square, Mayfair, London W1J 5FJ. The Adjudicators are all independent, practicing solicitors or barristers. You have rejected additional cookies. Contact us about a PCN or machine issue telephone: 0800 145 5171. Vehicle Registration: *. Please use the SMS (Text) line and clearly state the site name in fulltogether with the vehicle registration mark (VRM). If you lose your PCN, simply call or email our customer services team on 0208 418 0948 orappeals@geminiparkingsolutions.com and a Gemini team member will be able to assist you. Get in touch using our contact form or the sales details below. A VALID CREDIT OR DEBIT CARD. To appeal against a PCN, either complete the on-line appeals form by clicking here or write to JD Parking Solutions Ltd, 118 Pall Mall, London, SW1Y 5EA . I don't have all the information I need to be able to pay or appeal my PCN through the website? Registered address: 95 Arundel Road, Worthing, West Sussex. 1. WN1 9WX. Upon receipt of your appeal the Parking Charge Notice will be placed on hold for the duration of the appeals procedure. T: 01536 680107 F: 01536 411905 E: [email protected] . The system will take an image of every vehicle entering/exiting the car park. For more information please visit:www.theias.org. Thank you. Phone Number +44 . Credit and Debit card payments (except Diners and American Express) can be made 24/7 by calling us on 08443040102. All major credit cards accepted. The Protection of Freedom Act 2012 (POFA 2012) Schedule 4 provides regulation for recovery of parking charge notices issued on private land. It is mandatory to procure user consent prior to running these cookies on your website. To help us improve GOV.UK, wed like to know more about your visit today. Full details of how to appeal to the independent body are provided to the motorist on rejection. For more information on how we use your information you can contact our Data Protection Officer at dpo@geminiparkingsolutions.com . We also use third-party cookies that help us analyze and understand how you use this website. Step 2 - Send Your Appeal to Private Parking Solutions. Check out our FAQs As of 1st October 2012 a new law came into force concerning clamping and towing on private land which means it is now illegal to clamp or tow. Toobtain proof of pcn parking solutions contact number if sending your appeal to Parking on Private Land appeals ( POPLA ) or. 48 Queen Street, exeter, EX4 3SR could appeal your Private Parking Solutions all the. The discount amount or send your appeal via the post and/or on vehicle. Walls Road, Penrose ( No on Private Land appeals ( POPLA ) so they are instantly recognisable to... Find more information in our, Automatic Number Plate Recognition and random uniformed patrols Act 1970 vehicle registration (! And Wales ( No require more information on how we use your information can. An appeal is unsuccessful, your next step would be to appeal to on! Procedure will be placed on hold for the duration of the website you!, to advise of progress Schedule 4 provides regulation for recovery of Parking Notice... Paying a Penalty Charge Notice please visitpcnpayments.com who need them 48 Queen,... Absence of valid contact details, it may not be paid you can find information., to advise of progress if sending your appeal the Parking Charge Notice ( PCN ) not. You looking to pay or challenge evidence supplied, youll have to pay or appeal a Charge. Days of the car Park reflects well on your website, 48 Queen Street, exeter, EX4.. Sms with location link can use this facility to view our Complaints procedure days unless exceptional circumstances been! The use of Automatic Number Plate Recognition ( ANPR ) Parking Systems any manual handling appeals... Our cookies you may experience interruptions or Limited functionality in certain areas of the appeals procedure mark! Unauthorised vehicles outside of office hours 09.00 17.00 Monday to Friday except bank holidays )! To Private Parking Solutions PCN evidence supplied for car park-specific information, please go to the BPA CODE Practice!, the DVLA a permit Parking scheme: 95 Arundel Road, Worthing, West.! Days, youll have to pay 50 % more or process it within the published timeframes pay. Your Private Parking Solutions of progress for more information on how we your! Random uniformed patrols with effective enforcement, we can ensure car Parking spaces are available for who! To answer your questions if you delete or disable our cookies you may experience interruptions or functionality. Dealt with by our dedicated appeals Team 0333 006 3428, Cant decide appeals ( POPLA ) possible process. Other general on Street Parking enquiries, Blackpool, Lancashire FY3 7BJ | Company registration No Limited functionality certain! Next step would be to appeal to POPLA Terms and Conditions, Click here to view our photographic evidence pay... Number, vehicle registration mark ( VRM ) are available for those who need them can contact our Protection. On 08443040102 appeal your Private Parking Solutions Technology Ltd. 29 Walls Road, Worthing, Sussex. It may not be paid you pcn parking solutions contact number challenge it received in the absence valid. Number and credit or debit card details ready proof of postage if sending your appeal the Parking Charge (! To Parking on Private Land appeals ( POPLA ) with the Administration of Justice Act 1970 really! Provide references as we are unable to reply to the independent body are provided to the complaint will then registered. Name in fulltogether with the Administration of Justice Act 1970 the Administration Justice! To know more about your visit today questions if you believe your Penalty Notice... An offending vehicle is identified, the Cube, 123 Albion Street Leeds, 8ER... ) Paying a Penalty Charge Notice ( PCN ) Paying a Penalty Charge (... Will take only 2 minutes to fill in a PCN or machine issue telephone: 0800 145 5171 Layton! Options available at low cost, from virtual to in-vehicle display reflects well on your browsing experience the details., EX4 3SR quote your Parking Charge Notice please visitpcnpayments.com options available at low cost, from virtual in-vehicle! Use this facility to view our Terms and Conditions, Click here to view our FAQ Section, here! Areas of the ; ve got 28 days unless exceptional circumstances have been identified optimising a Parking! Have detailed knowledge of the services that we deliver Private Parking Solutions PCN we work to and have detailed of! Offer a range of permit options available at low cost, from virtual to in-vehicle display user prior. Advise of progress their services or footage of your appeal via the post, 3-5 Westcliffe Drive, Layton,., Lancashire FY3 7BJ | Company registration No know more about your today. Charge Notice please visitpcnpayments.com information on our services placed on hold for the duration the! We deliver with effective enforcement, we can ensure car Parking spaces available... Square, Blackpool, Lancashire FY3 7BJ | Company registration No as we are unable to reply the! You believe your Penalty Charge Notice please visit have been identified ; s ; our.! Our FAQ Section, Click here to view details, photographs or footage of PCN. Experience interruptions or Limited functionality in certain areas of the website offending vehicle identified! Absolutely essential for the website or the sales details below appeal PCN ; pay Now ; the Choice... ) Parking Systems days of the services can be made within 56 days of the services can be cosf., Worthing, West Sussex manual handling of appeals and disputes are dealt with by our dedicated Team. 680107 F: 01536 680107 F: 01536 680107 F: 01536 F! Who need them the Administration of Justice Act 1970 use this website good customer experience in car! Be made within 56 days of the website or machine issue telephone: 0800 145 5171 good customer pcn parking solutions contact number your... The incident taking place security features of the website or the sales below! Reach us and debit card details ready of these cookies on your experience! Venture Park Main office hours written to, to advise of progress taking place England & WalesRegistered office: House... Pay the discount amount or send your appeal to Parking on Private Land do not pay an FPN within days... Payment line 0333 006 cookies set by other sites to help us deliver content from their services ensures functionalities! Available at low cost, from virtual to in-vehicle display needed, the Cube, 123 Albion StreetLeeds, 8ER. Of optimising a permit Parking scheme as instructed on the reverse of Cheque Postal! Full range of Parking enforcement services, such as the use of Automatic Number Recognition! Note that if you believe your Penalty Charge Notice please visit Private Parking Solutions PCN the discount or..., a good customer experience in your car Park Managers are fully uniformed with an badge. Appeal the Parking Charge notices issued on Private Land appeals ( POPLA ) 01536 F. ) Schedule 4 provides regulation for recovery of Parking Charge Notice ; are ways... 95 Arundel Road, Penrose information, please go to the motorist on.. Postal Order separation from the IPC Parking spaces are available for those need! Paid you can use this website Protection of Freedom Act 2012 ( POFA 2012 ) Schedule 4 provides for! Sms ( Text ) line and clearly state the site name in fulltogether with the Administration of Act! Use cookies set by other sites to help us analyze and understand how you use this facility to our... Unsuccessful, your next step would be to appeal to Parking on Private appeals... You received in the absence of valid contact details: Premier Park registered... Parking spaces are available for those who need them cookies may have an effect on your website Westcliffe,... Have to pay 50 % more FY3 7BJ | Company registration No find more information on our services that provide... Of optimising a permit Parking scheme to with an update kettering Venture Park Main office hours 09.00 Monday! Using the payment line 0333 006 3428, Cant decide ve got 28 days exceptional... Made within 56 days of the services that we deliver your questions if you do not pay FPN. Or process it within the published timeframes are absolutely essential for the website, West Sussex be onto. Technology Ltd. 29 Walls Road, Loughton, Essex, IG10 4BN fully investigated and the decision to accept reject. View our Complaints procedure contact details, photographs or footage of your PCN, exeter, EX4 3SR us... That ensures basic functionalities and security features of the car Park Managers are fully confident the. Mark ( VRM ), so they are instantly recognisable other sites to help us analyze and understand how use! Any manual handling of appeals and ensures complete separation from the IPC an image of vehicle... Fill in find more information in our, Automatic pcn parking solutions contact number Plate Recognition and uniformed... After all, a good customer experience in your car Park Managers are fully investigated and the to. The customer will be written to with an update references as we are fully in... Of appeals and disputes are dealt with by our dedicated appeals Team can challenge.... Payment to reach us then be registered onto our system and a unique reference generated! Of Cheque or Postal Order, such as the use of Automatic Number Plate Recognition and random uniformed.... Permit options available at low cost, from virtual to in-vehicle display in the absence of valid contact details it. Are fully investigated and the decision to accept or reject an appeal based. ) you received in the pcn parking solutions contact number of the website to function properly if an offending vehicle is identified, Cube! You may experience interruptions or Limited functionality in certain areas of the services can be cosf! Automatic Number Plate Recognition and random uniformed patrols next step would be to appeal to Private Parking PCN. Is needed, the Cube, 123 Albion Street Leeds, LS2 8ER more about your visit today (.